So, recent research from TNS/Zeus Technology shows that 82% of UK online shoppers said that if a website performed badly it would dissuade them from buying goods from that organisation on the web or in store.
The survey was based on a sample of over 2,000 shoppers and shows that each of them will abandon around 5.5 online purchases every year due to poor website response times.
One effect of the recession has been the number of outsourcing deals signed in haste to reduce an organisationâ€™s costs. A recent report by the London School of Economics suggests that many of these deals will be terminated shortly on the grounds that they are not appropriate for business as the economy improves.
Coupled with the fact that many older outsourcing deals will come up for renewal or rebidding then now could be a good time to review your approach and your contract terms.
From 1st January 2010 EU businesses will have to account for the reverse charge to VAT on the cost of services provided from offshore locations outside of the EU as a result of the Finance Act 2009.
Under current legislation the place of supply for VAT purposes is deemed to be the country where the supplier is based. If a supplier is based outside of the EU there is no VAT liability.
Project management typically uses technology in 2 areas: project planning and monitoring (eg MS Project) and time management. These can be regarded as process management.
But what about other areas of project management? Perhaps the most important area of all is communication:
MPMM is an entire Project Management Methodology for Project Managers. Every phase, activity and task within the Project Life cycle is described in depth, helping you to deliver projects faster and more efficiently than before.
Watch the overview of MPMM then request a free trial:
Marc Benioff discusses the background to the new book 'Behind the Cloud'
A recent study by the University of Warwick (sponsored by Cognizant) reveals that only 8% of businesses know how much is spent on their outsourcing contracts.
The sample is based on interviews with 263 companies across Europe with turnovers between Â£300m and Â£600m.
Only 39% believe the financial contribution of outsourcing can be assesssed at all
Over 50% did not measure the financial and other benefits originating from their outsourcing contracts.
Load testing an application ensures that it will function correctly once it's in production. Testing answers the following questions simply and conclusively:
Performance problems are common and have a wide variety of causes: